Case Study

Louisville-based ResCare is the nation’s largest private provider of services to people with disabilities, the largest one-stop workforce contractor, and the largest privately-owned home care company. They offer residential and support services, education, vocational training and job placement for people of all ages and skill levels. ResCare’s mission is to provide the highest measurable quality supports for the people and organizations they serve, with skill, compassion, respect and care.

Successfully serving more than 50,000 patients each day in over 200 locations can only be accomplished with a holistic focus on a customer’s needs, including their basic estate plans. Not satisfied to just ‘check the box’ when asking patients about their life documents (such as living wills, advance directives, healthcare surrogates, etc.), ResCare wanted a simple, easy solution to offer.

That’s where NetLaw comes in. Our unique product lets ResCare clients take care of these important tasks from the comfort of their own home, without the need for (or cost of) an attorney. Additionally, we help ResCare find potential hidden benefits that cover home care expenses for those who have honorably served in America’s armed forces.

With two out of three Americans not having up-to-date estate plans, many ResCare customers have been underserved, lacking an easy, affordable way to protect their health and wealth. ResCare team members can provide these customers with fast access to NetLaw’s SmartGuide, which completes the essential planning documents in a snap! When stored in our exclusive LifeVault, those customers can securely share their life documents with family, friends or healthcare providers – it’s like having a virtual safe deposit box.

For too long, the hassle and expense of ensuring that end-of-life decisions are honored has taken away the choices for most people. In fact, more than a quarter of Medicare dollars are spent during the last six months of life, often contrary to the wishes of patients. But that needless and unwanted cost can now be minimized as people take control with this exciting new innovation from NetLaw.